Question 1

How do I get to Liberty Island?

Accepted Answer

Ferries depart regularly from Battery Park in Lower Manhattan. After purchasing your ticket, you'll receive a boarding time. Simply arrive at the ferry terminal 30 minutes before your scheduled departure.

Question 2

Are you the official Statue of Liberty operator?

Accepted Answer

We are an independent booking service that facilitates ticket purchases for Statue of Liberty tours. We are not affiliated with the National Park Service. Our prices may differ from face value.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–3 weeks in advance, especially during peak season (May–September). Crown access tickets can sell out months ahead.

Question 4

Can I cancel or reschedule?

Accepted Answer

Yes! We offer free cancellation up to 48 hours before your scheduled departure — 72 hours for the Skip the Line Guided Tour. You can reschedule your visit at no additional cost, subject to availability.

Question 5

Is the tour accessible?

Accepted Answer

Liberty Island grounds and the Ellis Island Museum are wheelchair accessible. The Pedestal and Crown areas have stairs and are not wheelchair accessible. Please contact us for specific accessibility needs.

Question 6

Are children allowed?

Accepted Answer

Absolutely! Children of all ages are welcome. Kids under 4 ride the ferry for free. Crown access requires children to be at least 4 years old and able to climb 162 steps independently.

Question 7

Are wheelchairs available?

Accepted Answer

Wheelchairs are available on-site on a first-come, first-served basis. For day-of availability, please ask the staff directly when you arrive.

Frequently Asked Questions

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